Terms & Conditions

Preamble

Group Blue Van Paris is a road passenger carrier. The service offered is the door-to-door passenger transport from or to Orly and Charles de Gaulle Roissy (CDG) airports and all destinations in Paris and near suburbs, and more generally to all destinations negotiated.

The company is located:

  • 36B rue de Rouen
  • Bobigny B 808 428 452
  • APE 4932Z

The purchase of services from Group Blue Van Paris implies full adherence to our terms and unconditional acceptance. We reserve the right to update these terms at any time.

1. Intellectual Property

All content on our site is protected by intellectual property law. Reproduction or use without written permission from Group Blue Van Paris is prohibited.

2. Reservations

Reservations can be made online up to 24 hours before the journey or by phone for same-day service (based on availability). Payment must be made before the deadline to confirm your booking.

You authorize us to retain personal data for reservation purposes. Waiting time on arrival will not exceed 60 minutes, except in case of force majeure. For departures, a maximum wait time of 15 minutes is allowed.

3. Conditions of Transportation

We use Renault Trafic-type vehicles (max 8 passengers). Shuttles are non-smoking and seat belts are mandatory. Pets must be in appropriate containers and remain under their owner's responsibility.

4. Pricing

Pricing includes one pick-up and one drop-off point. All prices include VAT and are listed online. Additional charges may apply for extra luggage.

Payments are made securely through our website.

5. Cancellation & Modification

Cancellation

  • 95% refund if canceled more than 48h in advance
  • 50% refund between 48h and 24h
  • No refund within 24h

Amendments

Free changes more than 24h before the trip. Within 24h, changes must be made via phone and may incur additional costs.

6. Payments

Payment is secured through our partner CIC using SSL encryption. Your banking information is encrypted and never transmitted in plain text.

7. Law & Disputes

These terms are governed by French law. Any disputes shall be handled by the courts of Bobigny.